Frequently Asked Questions

Everything you need to know about your Ludovic de Saint Sernin experience.

What are your international shipping options?

We offer worldwide shipping via premium couriers. Delivery times vary by region, typically ranging from 3 to 7 business days for international orders.

How do I determine my size for Ludovic de Saint Sernin garments?

Our collections often feature body-conscious silhouettes. We provide a detailed size guide on each product page to help you find the perfect fit based on your measurements.

What is your return policy?

Items can be returned within 14 days of receipt, provided they are in their original condition, unworn, and with all tags attached. Please note that certain delicate items may have specific return requirements.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are your products ethically produced?

We are committed to artisanal craftsmanship. A significant portion of our collection is handmade in our Paris atelier or by specialized partners in France and Italy to ensure the highest quality and ethical standards.

Can I track my order once it has been placed?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.